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CancellationÂ
Once your order is placed, it basically is not possible to cancel anymore. Your order will immediately be reported to our fulfilment center.
Returns
Our customers have 14 days to exchange or return their order. If you ordered the wrong quantity and want to adjust - please inform us: morelabs@spectradistribution.com.
In these 14 days after receiving your order you can also apply for a refund:
Terms for refund:
- Products must be unused/undamaged
- Products must be in the original packaging
- Inform us withing 14 days after receiving your order via morelabs@spectradistribution.eu or contact.
Notice that you are responsible for shipping the products back to us. You are free to choose the shipping company that handles your return. Make sure for good and save packaging to prevent any damage. Shipping fees on returns are not reimbursed. If the returned goods comply with our terms we will make sure you receive your money back within 5 working days.
Return address:
Slego 1 A
1046 BMÂ
Amsterdam
THE NETHERLANDS